Privacy Policy

Last updated: October 29, 2026

At Farmhouse Designs, we value your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or placing an order.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal information: Your name, billing address, shipping address, email address, and phone number.
Order information: Products purchased, order history, transaction details, and any personalization instructions you provide.
Payment information: Payments are processed through third-party payment providers. We generally do not store complete payment card details on our website.
Technical information: Your IP address, browser type, device information, and website usage data, where collected through our website, hosting provider, cookies, or analytics tools.
Communications: Information you provide when contacting us, submitting a review, or subscribing to our newsletter.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, payments, shipping, and returns.
Send order confirmations, shipping updates, and other transactional communications.
Create personalized products according to your instructions.
Respond to questions and provide customer support.
Send promotional emails if you have subscribed or otherwise permitted us to do so.
Maintain, troubleshoot, secure, and improve our website and shopping experience.
Detect fraudulent transactions and comply with applicable legal obligations.

3. Payments and Third-Party Services

We use third-party service providers to support our store, including payment processors, shipping providers, website hosting services, and other services necessary to operate our business.

When you make a payment, your information may be processed by the relevant payment provider under its own privacy policy and security practices.

We do not sell your personal information for money. However, certain advertising or analytics activities may constitute the sharing of personal information under some privacy laws. Where applicable, we will provide the required disclosures and choices.

4. Cookies and Analytics

Our website may use cookies and similar technologies to keep your shopping cart working, remember preferences, understand website traffic, and improve website performance.

Some cookies may be provided by third-party services. You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect some website features.

5. Email Marketing

If you subscribe to our newsletter, we may use your email address to send product updates, promotions, announcements, and other marketing communications.

You can unsubscribe at any time using the unsubscribe link in our emails. Even if you unsubscribe from marketing emails, we may still send essential messages relating to your orders or transactions.

We may share personal information with service providers who help us operate our business, including payment processors, shipping companies, website hosting providers, email services, and analytics providers.

We may also disclose information when necessary to comply with the law, respond to lawful requests, protect our rights, or prevent fraud and security issues.

We do not authorize service providers to use customer information for purposes unrelated to the services they provide to us, subject to applicable law and the relevant service arrangements.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and meet legal or accounting obligations.

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing or opt out of certain data sharing.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before fulfilling certain requests. Some information may need to be retained where permitted or required by law.

If additional privacy notices or opt-out options are required for your location, we will provide them as applicable.

9. Children’s Privacy

Our website is intended for a general audience and is not knowingly designed to collect personal information directly from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations. Any updates will be posted on this page with a revised date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Farmhouse Designs
Email: ali@farmhousedesignsco.com
Website: https://farmhousedesignsco.com/